Synchronizing with Windows 10

Calendar

  1. In your browser, navigate to the RelaNet Cloud Calendar app. Under “Settings & import”, copy the address using “Copy iOS/macOS CalDAV address” into your clipboard.

  2. Launch the Windows 10 Calendar app. Then, click the settings icon (gear icon) and select “Manage accounts”.

  3. Click “Add account” and choose “iCloud”.

  4. Enter an email, username and password. None of this information has to be valid-it will all be changed in the upcoming steps.

  5. Click “Done”. A message should appear indicating the settings were saved successfully.

  6. In the “Manage Accounts” menu, click on the iCloud account created in previous steps, and select “Change settings”. Then, click on “Change mailbox sync settings”.

  7. Scroll to the bottom of the dialog box, select “Advanced mailbox settings”. Scroll once more to the bottom of the dialog box and paste your CalDAV URL in the field labelled “Calendar server (CalDAV)”.

  8. Click “Done”. Enter your RelaNet Cloud username and password in the appropriate fields, and change the account name to whatever you prefer (e. g. “RelaNet Cloud Calendar”). Click “Save”.

Contacts

  1. In the bottom left of the Contacts View (in RelaNet Cloud Contacts) look for a little impeller symbol that looks like this:

../../_images/contacts_link.png

which will display a URL that looks something like this: https://yourdomain.cloud.relanet.com/remote.php/dav/addressbooks/users/daniel/Thunderbird/

  1. Launch the Windows 10 People app. Then, click the settings icon (gear icon) and select “Manage accounts”.

  2. Click “Add account” and choose “iCloud”.

  3. Enter an email, username and password. None of this information has to be valid-it will all be changed in the upcoming steps.

  4. Click “Sign in” and then “Done”. A message should appear indicating the settings were saved successfully.

  5. In the “Manage Accounts” menu, click on the iCloud account created in previous steps, and select “Change settings”. Then, click on “Change mailbox sync settings”.

  6. Scroll to the bottom of the dialog box, select “Advanced mailbox settings”. Paste your CalDAV URL in the field labelled “Contacts server (CalDAV)”.

  7. Click “Done”. Enter your RelaNet Cloud username and password in the appropriate fields, and change the account name to whatever you prefer (e. g. “RelaNet Cloud Contacts”). Click “Save”.

Troubleshooting

After following all these steps, your RelaNet Cloud calendar should synchronize. If not, check your username and password. Otherwise, repeat these steps.

NOTE: You will not be able to synchronize your calendar if you have two-factor authentication enabled. Follow the steps below to get an app password that can be used with the Calendar client app:

  1. Log into RelaNet Cloud. Click on your user icon, then click on “Settings”.

  2. Click on “Security”, then locate a button labeled “Create new app password”. Next to this button, enter “Windows 10 Calendar app”. Then, click the button, copy and paste the password. Use this password instead of your RelaNet Cloud password for Step 8.

Contacts

  1. Repeat steps 1 - 7 from the Calendar instructions. If you already have setup the Calendar synchronization, you can use the same account for this.

  2. In the “Advanced mailbox settings” paste your CalDAV URL in the field labelled “Contacts server (CardDAV)”.

  3. Replace the path “principals” within the URL with “addressbooks”.

  4. Click “Done”. Enter your RelaNet Cloud username and password in the appropriate fields, and change the account name to whatever you prefer (e. g. “RelaNet Cloud”). Click “Save”.