Customers

Welcome to our customer area. Below you will find a number of links that have proven useful to our RelaNet customers. If you have a question that isn’t addressed below, please feel free to contact us at support@relanet.com.

Support Links

RelaNet Cloud User Manual

RelaNet Cloud combines our client portal with an email client, contacts, calendaring, video conferencing, and more. If you have any questions about RelaNet Cloud, the RelaNet Cloud User Manual should be your first stop. It contains illustrated instructions on how to use all the features of RelaNet Cloud, as well as advanced tips for getting the most out of the tool.

Read Manual

RelaNet Sign User Manual

RelaNet Sign is our solution for requesting and receiving legally binding electronic signatures from your clients. If you have any questions about RelaNet Sign, please take a look at the RelaNet Sign User Manual. It contains illustrated instructions on how to request signatures, use knowledge-based authentication with Form 8879, and more. You can download the manual in PDF form using the button below.

Read Manual

RelaNet Cloud Quick Start

This guide is meant for your clients who are new to RelaNet Cloud. It provides detailed, illustrated instructions that explain how to activate an account, how to log into RelaNet Cloud, and how to exchange files. You are encouraged to share this with your clients before you create their accounts.

Download

Video Training Library

Our video training library contains complete training course for both RelaNet Cloud and RelaNet Sign. If you want to learn how to use the client portal in RelaNet Cloud or request e-signatures with RelaNet Sign, these video training courses offer you the opportunity to learn at your own pace and rewind as needed so that you can learn to make effective use of these tools.

Watch Videos

Email Help Portal

Log into the email help portal with your email address and password to get customized instructions for setting up email on your desktop computer or mobile device.

Log In